Privacy Policy

Last Updated: October 2026

This Privacy Policy explains how SLK Ventures LLC, operating under the brand name Unfogged through unfogged.co, collects, processes, uses, shares, and safeguards personal information.

This policy applies whenever you visit our website, purchase a product, register for an account, enroll in the Unfogged VIP Membership, communicate with our customer service team, or otherwise use our services.

By accessing or using unfogged.co, you acknowledge that you have reviewed and understood the information provided in this Privacy Policy.

1. Business Information

The Unfogged website is owned and operated by:

SLK Ventures LLC
16192 Coastal Highway
Lewes, DE 19958
United States

Customer Support:

Email: contact@unfogged.co
Phone: +1 (302) 207-3254

Our customer service team aims to respond to inquiries within 24 hours during our regular operating hours of Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.

2. Categories of Personal Information Collected

The personal information we collect depends on how you interact with our website and services.

We may collect the following types of information:

• Personal and Contact Details: Your full name, email address, telephone number, billing address, shipping address, and other information provided when placing an order or contacting us.

• Purchase and Transaction Records: Details regarding products ordered, order identification numbers, transaction history, refunds, returns, exchanges, and previous customer service interactions.

• Payment Information: Billing information, payment confirmation details, and limited transaction-related information handled by authorized third-party payment processing providers.

• Customer Account Information: Account login credentials, profile details, saved preferences, and information associated with your customer account.

• Membership and Subscription Information: Details relating to your Unfogged VIP Membership, including enrollment status, recurring payment schedules, subscription renewals, cancellation requests, and relevant membership communications.

• Website and Device Information: Your IP address, browser specifications, device characteristics, website navigation activity, pages accessed, referring websites, and interactions with our online services.

• Customer Communications: Information submitted through email correspondence, support inquiries, website forms, customer feedback, and other messages sent to our business.

• Advertising and Communication Preferences: Information about promotional email subscriptions, marketing consent, unsubscribe requests, and preferred methods of communication.

We do not deliberately request or collect sensitive categories of personal information unless reasonably necessary for a particular service and permitted under applicable laws.

3. How Personal Information Is Obtained

Unfogged may collect personal information through several different channels.

Information You Provide Directly

We collect information that you voluntarily submit when making a purchase, creating an account, subscribing to our membership program, completing website forms, or contacting customer support.

Automatically Collected Information

Certain information may be gathered automatically through cookies, tracking pixels, server logs, and comparable website technologies when you browse or interact with our online store.

Third-Party Service Providers

We may receive relevant information from service providers supporting our operations, including Shopify, payment processing companies, fulfillment partners, shipping carriers, fraud prevention services, customer support applications, analytics providers, and subscription management platforms.

Advertising and Marketing Partners

Where permitted by applicable regulations, we may receive information from advertising platforms and other marketing partners to help improve our promotional activities and customer experience.

4. Purposes for Using Personal Information

Unfogged processes personal information for legitimate business operations, customer service, and other purposes permitted by applicable law.

These purposes may include:

• Confirming, processing, preparing, and delivering customer orders

• Managing payments, verifying transactions, and identifying potentially fraudulent activity

• Responding to customer inquiries and providing assistance

• Handling product returns, refund requests, exchanges, and delivery-related concerns

• Creating, maintaining, and administering customer accounts

• Administering Unfogged VIP Membership subscriptions, recurring billing, renewals, cancellations, and membership privileges

• Delivering order confirmations, receipts, shipment notifications, account updates, and subscription-related notices

• Sending promotional messages, special offers, and marketing communications where legally permitted

• Evaluating and improving website functionality, product selection, services, and overall customer satisfaction

• Tailoring website experiences, promotional content, product suggestions, and advertising based on relevant customer interactions

• Monitoring website security and investigating suspected fraud, unauthorized access, misuse, or unlawful conduct

• Meeting applicable legal requirements, protecting our business interests, and enforcing our Terms of Service

We use personal information only for purposes supported by applicable privacy laws and relevant business requirements.

5. Unfogged VIP Membership Information and Notifications

Customers who enroll in the Unfogged VIP Membership provide information necessary for us to administer their recurring subscription.

We may use membership-related personal information to:

• Register and maintain your active VIP Membership

• Process the recurring membership payment of $39.99 USD every 30 days

• Maintain subscription renewal dates and payment records

• Send electronic billing reminders approximately 5 to 7 days before scheduled recurring payments

• Deliver electronic receipts following successful membership transactions

• Communicate important changes concerning subscription pricing, benefits, or membership conditions

• Process requests relating to membership cancellation, billing concerns, and refunds

• Provide access to applicable VIP Membership benefits and exclusive offers

Membership information may be processed by authorized third-party subscription management and payment processing providers where necessary to maintain the service.

6. Sharing and Disclosure of Personal Information

To operate our online business effectively, Unfogged may share certain personal information with trusted third-party organizations that perform services on our behalf.

These parties may include:

• Ecommerce Technology Providers: Shopify and related platforms responsible for website hosting, checkout functionality, and order management.

• Payment Processing Services: Authorized payment providers and fraud prevention systems that facilitate transactions and protect against unauthorized payments.

• Fulfillment and Shipping Partners: Warehousing services, logistics companies, and delivery carriers involved in preparing and transporting customer orders.

• Customer Service Providers: Platforms and applications used to manage customer inquiries, resolve problems, and communicate with customers.

• Subscription Management Services: Providers responsible for maintaining recurring memberships, processing renewals, and handling subscription-related activities.

• Marketing and Communication Platforms: Email, SMS, advertising, and promotional service providers supporting customer communications.

• Analytics and Advertising Services: Partners that help us evaluate website performance, measure advertising effectiveness, and improve relevant customer experiences.

• Professional Service Providers: Legal representatives, accountants, business consultants, regulatory advisors, and other professional organizations assisting with legitimate business operations.

• Government and Regulatory Authorities: Law enforcement agencies, regulators, or other authorized entities when disclosure is required by applicable law or lawful legal proceedings.

Unfogged does not sell customers' personal information in exchange for monetary compensation.

However, certain advertising, analytics, or personalized marketing practices may qualify as the "sale" or "sharing" of personal information or as "targeted advertising" under some privacy laws.

Where applicable, customers may have the right to restrict or opt out of these activities.

7. Cookies and Similar Technologies

Our website uses cookies, pixels, and related tracking technologies to support essential website functions and improve the shopping experience.

These technologies may be used to:

• Maintain website functionality and support checkout processes

• Remember user preferences and shopping cart selections

• Understand how visitors interact with our website

• Evaluate website performance and identify areas for improvement

• Help detect suspicious activity and protect customer accounts

• Measure marketing campaign performance and support relevant advertising

You can manage or disable certain cookies through your internet browser settings and, where available, our website's privacy preference controls.

Please be aware that restricting cookies may affect the functionality of certain website features, including account access and checkout services.

8. Promotional Emails and Marketing Preferences

If you choose to receive marketing communications from Unfogged, we may send you promotional emails containing product information, special discounts, upcoming releases, and other relevant announcements.

You may stop receiving promotional communications at any time by selecting the unsubscribe option included in our marketing emails.

Alternatively, you may request removal from our promotional mailing list by contacting contact@unfogged.co.

Opting out of marketing communications does not prevent us from sending essential transactional or service-related messages.

These communications may include:

• Order confirmations and payment receipts

• Shipping notifications and delivery updates

• Unfogged VIP Membership renewal and billing reminders

• Subscription cancellation confirmations

• Important customer account notifications

• Responses to customer service requests

These operational communications may continue when necessary to fulfill orders, manage subscriptions, or comply with applicable requirements.

9. Storage and Retention of Personal Information

Unfogged retains personal information for the period reasonably necessary to fulfill the purposes for which it was collected.

This may include retaining information to:

• Complete and document customer transactions

• Maintain customer accounts and membership subscriptions

• Respond to customer inquiries and resolve disputes

• Meet accounting, taxation, and regulatory requirements

• Investigate fraudulent activity and protect the security of our services

• Enforce contractual agreements and applicable business policies

The amount of time information is retained may vary depending on the type of information, its intended use, and any applicable legal obligations.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or otherwise securely manage it in accordance with applicable requirements.

10. Protection of Personal Information

We take reasonable precautions to protect the personal information collected through our website and business operations.

These precautions may include appropriate administrative procedures, technical security measures, and organizational safeguards designed to reduce the risk of unauthorized access, misuse, disclosure, modification, or loss.

We also work with service providers that maintain security measures appropriate to the services they perform.

Despite these efforts, no internet transmission, electronic storage system, or security process can be guaranteed to be completely secure.

Accordingly, Unfogged cannot guarantee absolute protection against every potential security risk.

11. Privacy of Children

Unfogged's website, products, and services are intended for adult customers and are not specifically directed toward children.

We do not knowingly collect personal information from individuals below the applicable age of majority in their jurisdiction.

If you believe that a child has submitted personal information through our website without appropriate authorization, please notify us at contact@unfogged.co.

We will review the circumstances and take appropriate steps to remove the information where required or permitted by applicable law.

12. International Access and Data Processing

Although Unfogged primarily serves customers within the United States, individuals may access our website from other countries.

If you visit unfogged.co from outside the United States, information you provide may be transmitted to, stored in, or processed within the United States or other countries where our authorized service providers maintain operations.

Privacy protections and data protection laws may differ between jurisdictions.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal information.

13. Your Rights Regarding Personal Information

Depending on your place of residence and applicable privacy regulations, you may have certain rights concerning the personal information we collect and process.

These rights may include:

• Right of Access: Request information about the personal data we maintain concerning you.

• Right to Correction: Ask us to correct personal information that is inaccurate or incomplete.

• Right to Deletion: Request the deletion of qualifying personal information, subject to applicable legal exceptions.

• Right to Data Portability: Request a copy of certain personal information in an accessible format where required by law.

• Right to Opt Out: Restrict certain uses of personal information for targeted advertising, qualifying data sharing, or activities classified as a sale under applicable law.

• Right to Withdraw Consent: Revoke consent for certain processing activities when consent is the applicable legal basis.

• Right to Appeal: Challenge a decision made regarding a privacy rights request where an appeal process is required by law.

Not all rights apply in every jurisdiction, and some requests may be subject to limitations or exceptions established by applicable legislation.

To submit a privacy-related request, please contact contact@unfogged.co.

14. Verification of Privacy Requests

To protect customers against unauthorized disclosure or misuse of personal information, we may need to confirm your identity before fulfilling certain privacy requests.

Verification may involve requesting limited identifying details, such as:

• The email address associated with your customer account

• Your order number or relevant purchase information

• Other information reasonably necessary to establish that you are authorized to make the request

We will only request verification information reasonably necessary for the applicable purpose.

Once identity verification has been completed, eligible requests will be reviewed and handled in accordance with applicable privacy laws.

15. External Websites and Third-Party Services

Our website may include links to websites, applications, or online services operated by independent third parties.

These external services are not necessarily controlled, managed, or operated by Unfogged.

We are not responsible for the privacy practices, security procedures, content, or accuracy of information presented on websites operated by other organizations.

We encourage customers to review the privacy policies and terms of any external websites before submitting personal information.

16. Shopify Ecommerce Platform

The Unfogged online store operates using Shopify, an ecommerce platform that provides technology and infrastructure supporting our website and online transactions.

Shopify helps facilitate several essential business functions, including:

• Online storefront operations

• Secure checkout and transaction processing

• Customer account functionality

• Order management and purchase records

• Integration with fulfillment, payment, and customer service providers

Information entered through unfogged.co may be processed by Shopify and other authorized service providers where necessary to deliver our products and services.

Shopify's handling of personal information is also subject to its applicable privacy policies and data processing practices.

You can learn more by reviewing Shopify's Privacy Policy.

17. Updates to This Privacy Policy

Unfogged may revise or update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

Whenever a revision is made, the date displayed under "Last Updated" at the beginning of this document will be modified accordingly.

Where required by law, we may provide additional notice of material changes.

We recommend reviewing this policy periodically to remain informed about how personal information is collected, used, and protected.

Continued use of our website following publication of an updated policy constitutes acknowledgment of the revised information, to the extent permitted by applicable law.

18. Contact Information

If you have questions concerning this Privacy Policy, wish to exercise your applicable privacy rights, or require additional information about how Unfogged handles personal data, please contact us using the details below.

Business Name: SLK Ventures LLC

Trading Name: Unfogged

Website: https://unfogged.co

Email: contact@unfogged.co

Phone: +1 (302) 207-3254

Customer Support Hours:
Monday through Friday
9:00 AM to 5:00 PM Eastern Time

Our customer support team aims to respond to inquiries within 24 hours during normal business operations.

Business Address:

SLK Ventures LLC
16192 Coastal Highway
Lewes, DE 19958
United States