Shipping Policy

Last Updated: October 2026

This Shipping Policy applies to all orders placed through unfogged.co, owned and operated by SLK Ventures LLC.

At Unfogged, we aim to provide a reliable and convenient delivery experience. The following policy explains how orders are processed, fulfilled, shipped, and tracked.

1. Order Processing

Orders are prepared for fulfillment once payment has been successfully confirmed.

Most purchases are processed within 1 to 2 business days. Orders submitted on weekends or recognized U.S. public holidays will generally begin processing on the following business day.

After your order has been prepared and dispatched, you will receive a shipping confirmation email containing tracking details whenever available.

Please note that order processing times are separate from estimated shipping and delivery times.

2. Order Fulfillment

Unfogged works with third-party fulfillment providers and established shipping carriers to prepare and deliver customer orders.

To meet applicable merchant processing and banking requirements, Unfogged utilizes or may utilize U.S.-based fulfillment services for qualifying domestic orders when required by our payment processing partners.

Fulfillment arrangements may vary depending on product availability, delivery destination, and operational requirements.

3. Estimated Delivery Timeframes

Delivery times are calculated from the date an order is dispatched and may vary depending on the shipping provider, order volume, and other circumstances affecting transportation.

Estimated Delivery Times:

• United States: 5 to 10 business days after dispatch

These delivery windows are provided as estimates and should not be interpreted as guaranteed arrival dates.

Occasional delays may occur due to carrier disruptions, increased shipping demand, severe weather, public holidays, or other circumstances beyond our reasonable control.

4. Shipping Charges

Any applicable shipping fees will be clearly presented during checkout before your order is finalized.

Unfogged may periodically offer complimentary shipping or other promotional shipping incentives on qualifying purchases.

Where free shipping promotions are available, the applicable terms and eligibility will be displayed at checkout.

Customers will have the opportunity to review any shipping charges before completing payment.

5. Shipment Tracking

When your order has been shipped, a confirmation email containing tracking information will be sent to the email address provided during checkout, where tracking is available.

Please allow 1 to 2 business days after dispatch for shipment tracking details to become visible or update within the carrier's tracking system.

If you have not received tracking information within 4 business days of placing your order, please contact our support team at contact@unfogged.co.

Our team will review your order status and provide assistance with locating your shipment information.

6. Incorrect or Incomplete Delivery Addresses

Customers are responsible for ensuring that all shipping information provided during checkout is complete and accurate.

If you discover a mistake in your delivery address after placing an order, please notify us immediately at contact@unfogged.co.

Address modifications may only be possible while an order is still being processed and has not yet been dispatched.

Once a shipment has been handed over to the shipping carrier, we cannot guarantee that delivery address changes can be accommodated.

Unfogged is not responsible for delivery issues caused by incorrect or incomplete shipping details supplied by the customer, except where otherwise required by applicable law.

7. Missing, Lost, or Stolen Deliveries

Unfogged takes reasonable steps to ensure orders are shipped correctly and delivered through our designated shipping partners.

If a shipping carrier marks your package as delivered but you have not received it, we recommend first checking with your local delivery office, the shipping provider, or anyone who may have accepted the package on your behalf.

Packages confirmed as delivered by the carrier but subsequently reported missing or stolen may not qualify for automatic replacement or reimbursement.

If you are unable to locate your shipment after contacting the carrier, please reach out to contact@unfogged.co.

Our customer support team will review the available delivery information and make reasonable efforts to assist you in resolving the issue.

Any applicable consumer rights relating to undelivered goods remain unaffected.

8. Customer Support

For questions concerning order processing, shipping estimates, delivery status, or tracking information, please contact our customer service team.

Email: contact@unfogged.co

Phone: +1 (302) 207-3254

Customer Support Hours:
Monday through Friday
9:00 AM to 5:00 PM Eastern Time

Our team aims to respond to customer inquiries within 24 hours during regular business operations.

Business Name and Address:

SLK Ventures LLC
16192 Coastal Highway
Lewes, DE 19958
United States

9. Shipping Destinations

Unfogged currently ships orders internationally.